Privacy policy

Last updated: September 13, 2025

Ambroxan Perfumes operates this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a smooth and secure shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

By using and accessing any of our Services, you acknowledge that you have read this Privacy Policy and understand how we collect and use your information as described below.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

  • Contact details: Your name, billing address, shipping address, phone number, and email address.

  • Payment information: Payment method details (we do not store your card or banking information).

  • Order information: Items you purchase, place on hold, or inquire about.

  • Communications: Information you share with us when contacting customer support via WhatsApp, email, or phone.

  • Device and usage information: Basic information about how you browse and interact with our website (cookies, browser type, etc.).

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Arrange and manage deliveries within the Maldives.

  • Provide customer support and respond to your inquiries.

  • Improve and personalize your shopping experience.

  • Send order updates, confirmations, and relevant communications.

  • Prevent fraud, maintain security, and comply with legal requirements.

How We Share Your Information

We only share your personal information in limited circumstances, such as:

  • With local delivery services to fulfill your orders.

  • With service providers who help us operate our website and business (e.g., IT, payment processing).

  • When required by law, regulation, or legal process.

We do not sell or share your personal information with third parties for marketing purposes.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 18.

Security and Retention

We take appropriate steps to protect your personal information. However, no method of transmission or storage is 100% secure. We keep your information only as long as needed to provide our Services and comply with legal obligations.

Your Rights and Choices

As our customer, you have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections if your details are inaccurate.

  • Request deletion of your information, subject to our legal obligations.

  • Manage your communication preferences (e.g., opt out of promotional emails or messages).

You can exercise these rights by contacting us using the details below.

Local Scope of Service

Ambroxan Perfumes is a Maldives-based business. We only sell and deliver within the Maldives. We do not process international orders or transfer personal information outside the country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us:

📱 WhatsApp / Mobile: +960 9415919
📩 Email: ambroxanperfumes@gmail.com
📍 Address: Malé, 20002, Maldives